Privacy Policy

1. Introduction

At Psychegetics, we respect your privacy and are committed to protecting your personal information.

We understand that engaging in somatic healing, breathwork, bodywork, energy healing, psychedelic-assisted experiences and other therapeutic or wellness practices can involve sharing deeply personal and sensitive information.

We aim to create a safe, respectful and confidential environment, both online and throughout your experience with us.

This Privacy Policy explains how Psychegetics collects, uses, stores, protects and discloses personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Health Records and Information Privacy Act 2002 (NSW), where applicable.

By engaging with our website or services, you acknowledge that you have been provided with this Privacy Policy.

2. Information We Collect

Depending on how you interact with Psychegetics, we may collect the following information:

Personal Information

• Full name

• Email address and phone number

• Age or date of birth, where relevant

• Booking and appointment details

• Payment and transaction information

• Communications and enquiries

Health and Sensitive Information

For certain sessions, workshops and retreats, we may request information relevant to your safety and suitability, including:

• Physical and mental health history

• Medical conditions and relevant medications

• Previous experiences with breathwork, somatic practices or altered states of consciousness

• Relevant psychological or emotional wellbeing information

• Personal intentions, concerns and therapeutic goals

• Emergency contact information

• Responses to health screening and safety questionnaires

We collect sensitive information with your consent where required by law, and only where reasonably necessary for providing our services, assessing suitability, supporting your wellbeing or meeting legal obligations.

You are encouraged to provide accurate and relevant information so we can make informed decisions about your participation and safety.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and communicate with you

• Manage bookings, payments and appointments

• Assess suitability for particular services or experiences

• Prepare for and facilitate individual sessions, workshops and retreats

• Support preparation, safety, aftercare and integration

• Maintain appropriate client records

• Improve our services and client experience

• Provide updates about events and offerings where you have consented or where otherwise permitted by law

• Comply with legal, regulatory and professional obligations

We do not use sensitive health information for unrelated marketing purposes without the necessary consent.

4. Confidentiality and Therapeutic Information

We recognise that clients may share personal experiences, emotional challenges, trauma histories and other sensitive information during sessions.

Information shared in private sessions, consultations and screening forms is treated confidentially.

We will not disclose identifiable information about your personal experiences or health history without your consent, except where disclosure is required or authorised by law, or otherwise permitted in circumstances such as responding to a serious threat to health or safety.

Where appropriate, information may be shared with another practitioner involved in your care or an event, subject to applicable privacy requirements and any necessary consent.

Group Sessions and Retreats

While Psychegetics encourages confidentiality and respect among participants, we cannot guarantee that other participants will maintain the confidentiality of information voluntarily shared within a group.

Participants are encouraged to respect each other's privacy and personal experiences.

5. How We Store and Protect Information

We take reasonable steps to protect personal and sensitive information from misuse, interference, loss, unauthorised access, modification and disclosure.

Information may be stored through secure digital systems, booking platforms, email services and other business administration tools.

Access to personal information is restricted to individuals who reasonably require it to provide or administer our services.

We retain personal information only for as long as necessary for its intended purpose or as required by applicable laws and recordkeeping obligations.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it, where legally permitted.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Third-Party Services

Psychegetics may use third-party platforms to support website functionality, bookings, payments, event registrations, email communications and online sessions.

These providers may process personal information on our behalf or under their own privacy policies.

We take reasonable steps to select appropriate service providers and limit information sharing to what is necessary.

Some third-party providers may store or process information outside Australia. Where overseas disclosure occurs, we will address applicable privacy obligations.

We encourage you to review the privacy policies of third-party platforms when providing information through their services.

7. Website Analytics and Cookies

Our website may use cookies and analytics technologies to understand website traffic, improve functionality and enhance the visitor experience.

These technologies may collect information such as:

• Browser and device information

• IP address

• Pages visited

• General website usage patterns

• Referral sources

You can manage or disable cookies through your browser settings, although some website features may not function as intended.

Where required, we will obtain consent before using optional tracking technologies.

8. Marketing and Communications

If you subscribe to our mailing list, register for an event or otherwise consent to receive communications, we may contact you about upcoming workshops, retreats, educational content and services.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided or contacting us directly.

We do not sell personal information to third parties for marketing purposes.

9. Photography, Video and Testimonials

From time to time, Psychegetics may invite clients or participants to provide testimonials or participate in photography and video recordings.

We will seek appropriate consent before publicly using identifiable photographs, videos, testimonials or personal experiences for promotional purposes.

Participation is voluntary, and declining consent will not affect your access to our services.

Where consent is withdrawn, we will take reasonable steps to discontinue future use, subject to applicable legal and practical limitations.

10. Accessing or Correcting Your Information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

You may also request deletion of information, subject to applicable legal and recordkeeping obligations.

Requests can be made through our website contact channels.

We will respond within a reasonable timeframe and explain any circumstances where access, correction or deletion cannot be provided.

11. Your Choices and Consent

You have the right to ask questions about how your information is collected and used.

Where we rely on your consent, you may withdraw that consent, subject to applicable legal limitations.

You may choose not to provide certain personal information. However, some information may be necessary to assess whether a particular session, treatment or retreat is appropriate and safe.

If essential information is not provided, we may be unable to offer certain services.

12. Privacy Concerns and Complaints

If you have any questions or concerns about how your personal information has been handled, please contact Psychegetics through our website.

We will review your concern and aim to resolve it fairly and promptly.

If you are dissatisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the Information and Privacy Commission NSW, as applicable.

Office of the Australian Information Commissioner
www.oaic.gov.au

Information and Privacy Commission NSW
www.ipc.nsw.gov.au

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices or legal obligations.

The most recent version will be available on our website, together with the date of the latest update.

14. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Psychegetics
Pete Volos
Sydney, New South Wales, Australia
Website: www.psychegetics.com

Privacy enquiries can be submitted through the contact form on our website.

Psychegetics is committed to respecting your privacy, personal boundaries and confidentiality throughout your experience with us.